Information Systems, Information Technology, Project Definition, Project Design, Project Management, Network Implementation, Network Support, Network Management, Local Area Networking, Wide Area Networking, Network Border Security, Network Core Security, Internet, Intranet, Extranet, Collaborative Systems, Workflow, Help Desk, Network User Training, On Site Support, Remote Control Support Information Systems, Information Technology, Project Definition, Project Design, Project Management, Network Implementation, Network Support, Network Management, Local Area Networking, Wide Area Networking, Network Border Security, Network Core Security, Internet, Intranet, Extranet, Collaborative Systems, Workflow, Help Desk, Network User Training, On Site Support, Remote Control Support


commonly confused as being one and the same, IP telephone and Voice Over IP systems are different systems that have different purposes, benefits and pit-falls.
 

Information Systems, Information Technology, Project Definition, Project Design, Project Management, Network Implementation, Network Support, Network Management, Local Area Networking, Wide Area Networking, Network Border Security, Network Core Security, Internet, Intranet, Extranet, Collaborative Systems, Workflow, Help Desk, Network User Training, On Site Support, Remote Control Support

IP-PBX (IP Telephony) telephone system implementation.

The telephone handsets plug in to the computer network, which may be either dedicated to the telephone system or shared between the telephone system and the data network that the computers connect to.

In a IP-PBX telephone system implementation, a computer network is required by the telephone system. The telephone handsets plug in to that computer network, which may be either dedicated to the telephone system or shared between the telephone system and the data network that the computers connect to. The IP-PBX still connects to the Public Switched Telephone Network (“PSTN”) for outward calls.

Pros
An IP-PBX telephone system implementation provides a robust and reliable voice communications facility. Call quality is typically extremely good as it relies on the PSTN for outward calls. It also provides the ability to make tariff-free inter-office calls by configuring the IP-PBX at each office and utilising a wide area network.

Cons
If the computer network is shared between voice and data functions, there is potential for call quality to be degraded. If dedicated computer networks are implemented, much of the potential cost benefit of an IP-PBX may be lost

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Overview of all telephony systems

If you feel that you could benefit from Remex’s expertise in IP Telephony and VoIP, simply complete this form and we will contact you free of charge to discuss your situation and identify how we might be able to help.

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